Frequently Asked Question
Welcome to our FAQ page! Here, you'll find answers to commonly asked questions about Fitu, our products, ordering process, and more. If you have a question that isn't covered here, feel free to reach out to our customer support team. We're here to help you have the best experience with Fitu activewear.
WHAT IS FITU?
Fitu is a leading fitness apparel brand known for its high-quality, stylish, and performance-driven activewear. We offer a wide range of fitness clothing for both men and women designed to enhance your workout experience.
HOW DO I PLACE AN ORDER?
To place an order, follow these steps:
- Browse our website and select the items you'd like to purchase.
- Add the chosen items to your shopping cart.
- Proceed to checkout and either log in to your account or proceed as a guest.
- Enter your shipping and payment information.
- Once confirmed, you will receive an email with your order details.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), KOKO, and other secure online payment options.
HOW CAN I TRACK MY ORDER?
Log in to your Fitu account and go to the "Order History" section. Here, you'll find information about your order status and a tracking link once the package is dispatched.
HOW DO I CARE FOR MY FITU APPAREL?
To ensure the longevity of your Fitu activewear, we recommend following the care instructions provided on the product labels. Generally, it's best to wash in cold water, avoid bleach, and line dry or use a low-heat setting in the dryer.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping to several countries. Please refer to our Shipping Policy page for a list of countries we currently serve.
HOW CAN I CONTACT CUSTOMER SUPPORT?
You can reach our customer support team via email at [email protected] or through the Contact Us page on our website. We aim to respond to inquiries within 24 hours.
CAN I CHANGE OR CANCEL MY ORDER AFTER IT'S PLACED?
We strive to process orders quickly, so changes or cancellations may not always be possible. If you need assistance, please contact our customer support team as soon as possible.
WHAT IS FITU?
Fitu is a leading fitness apparel brand known for its high-quality, stylish, and performance-driven activewear. We offer a wide range of fitness clothing for both men and women designed to enhance your workout experience.
HOW DO I PLACE AN ORDER?
To place an order, follow these steps:
- Browse our website and select the items you’d like to purchase.
- Add the chosen items to your shopping cart.
- Proceed to checkout and either log in to your account or proceed as a guest.
- Enter your shipping and payment information.
- Once confirmed, you will receive an email with your order details.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), KOKO, and other secure online payment options.
HOW CAN I TRACK MY ORDER?
Log in to your Fitu account and go to the “Order History” section. Here, you’ll find information about your order status and a tracking link once the package is dispatched.
HOW DO I CARE FOR MY FITU APPAREL?
To ensure the longevity of your Fitu activewear, we recommend following the care instructions provided on the product labels. Generally, it’s best to wash in cold water, avoid bleach, and line dry or use a low-heat setting in the dryer.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping to several countries. Please refer to our Shipping Policy page for a list of countries we currently serve.
HOW CAN I CONTACT CUSTOMER SUPPORT?
You can reach our customer support team via email at [email protected] or through the Contact Us page on our website. We aim to respond to inquiries within 24 hours.
CAN I CHANGE OR CANCEL MY ORDER AFTER IT’S PLACED?
We strive to process orders quickly, so changes or cancellations may not always be possible. If you need assistance, please contact our customer support team as soon as possible.